Question 1

Will this affect my credit?

Accepted Answer

No. Ark Beacon uses a soft credit inquiry only when needed for matching. Soft inquiries are not visible to other lenders and have no impact on your credit score.

Question 2

How many lenders will contact me?

Accepted Answer

Just one. We route each approved file to the single best-matched lending partner — no bidding wars, no shared leads, no flood of calls.

Question 3

Is this free?

Accepted Answer

Yes. There is no cost to talk to Ark Beacon or to be matched with a lending partner. We're compensated by our partners only when a match is made.

Question 4

How quickly will I hear back?

Accepted Answer

Most matched borrowers hear from their lending partner within one business day, often within a few hours.

Question 5

Is my information secure?

Accepted Answer

Yes. We use bank-grade 256-bit encryption, never resell your information, and only share your file with the one matched partner you're routed to.

Question 6

Are you a lender?

Accepted Answer

No. Ark Beacon is not a lender. We're an AI-guided mortgage concierge that connects qualified borrowers with vetted lending partners suited to their file.

Question 7

Do I have to accept an offer?

Accepted Answer

Never. You're under no obligation at any point. If the match isn't right, you simply walk away — no fees, no pressure.

Questions, answered.

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